Question 1

Are there financing or payment plan options for purchasing a zPod?

Accepted Answer

Yes! We understand that not every family may have the resources to invest in our enclosed bed for special needs. We've worked with families to discover several funding sources, including: Insurance Disability waivers and state funding Assistive technology programs Charitable nonprofit organizations Financing Leasing Fundraising  Feel free to reach out to our Head of Sales, Keegan Good, at keegan@zpodsforsleep.com to explore various payment plan options available for purchasing your zPods bed.

Question 2

Can the zPods beds be delivered internationally?

Accepted Answer

Yes, pls contact our Head of Sales, Keegan Good, at keegan@zpodsforsleep.com

Question 3

How long does it take for the bed to be delivered once I place an order?

Accepted Answer

zPods, our sleeping pod for autism, is delivered within 3-7 days.

Question 4

Is there a warranty for the zPods Gen 2 beds? (What does the warranty cover and how do I claim it?)

Accepted Answer

zPods come with a 5 year warranty. To know more about what is covered in this warranty, pls check our 100-day guarantee and warranty page.

Question 5

What’s the return policy for zPods products?

Accepted Answer

We’ve got you covered with a 100-day money-back guarantee! To know more, pls head to our product page for the return section. You can always reach out to our support team if you need help with the return!

Question 6

Is professional installation required, or can I assemble the bed myself?

Accepted Answer

Professional installation is not required to set up our enclosed bed for special needs, Yes, you can DO-IT-YOURSELF! Our beds are easy to assemble, please check zPods bed assembly video to follow step-by-step process.

Question 7

Can I buy replacement parts for the zPods if needed?

Accepted Answer

Yes, there is a 1 year warranty on the electronics within the bed. If there are issues with the control panel, bluetooth, ventilation system, or lighting then please contact us.

Question 8

How do I track my order once it’s placed?

Accepted Answer

Within 24 hours of this order, please check your email inbox for more information about our shipping process. We will equip you with a tracking number as soon as possible. Shipping usually requires one to two weeks within the contiguous United States. Exceptions may apply.

Question 9

How do I place the order for zPods Products?

Accepted Answer

You can contact our team at support@zpodsforsleep.com for any questions. We’re excited to help you and your child experience the comfort and benefits of our enclosed bed for special needs.

Question 10

If I have questions about zPods Products, how do I contact customer support?

Accepted Answer

You can reach us for any queries you may have about our sleeping pod for autism via support@zpodsforsleep.com. Alternatively, you can browse through our contact us page and fill the form.

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