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View compareFunding Your zPod with Insurance
The insurance process includes gathering medical documentation, working with a medical supplier, and submitting the claim to your insurance provider. We understand that it can feel overwhelming, but don’t worry—we’re here to guide you through every step to make it as simple as possible. Although getting a special needs bed covered by insurance are not a guarantee, many families have pursued this route and have had success - eligibility can differ by your loved ones policy and location.
To get started on your zPods bed journey, click the button below.

How Insurance Coverage Works
01 Download and Print the Documents
To begin the process of securing insurance coverage for your zPod, you’ll need to fill zPod Inquiry form. Once you complete the form you will receive our Insurance Packet Mail with all details including the detailed required documents you need to download and print. Here’s a list of all the documents you need to download and print for your doctor/therapist to fill and sign.
- Letter of Medical Necessity (LMN)
- Prescription/(Rx)
- Written Order
- Patient Documentation
- Copy of Insurance Card/s
02 Set up an Appointment with your Doctor + Therapist
Once you’ve gathered the necessary documents, the next step to get zPods special needs bed covered by insurance is to set up an appointment with your child’s doctor and therapist to discuss the need for a zPod and obtain filled and signed required medical documentation. Here’s how to get started:
Contact Your Child’s Doctor
- Reach out to your child’s doctor to schedule an appointment. During the appointment, explain the need for a specialized safety bed, such as a zPod, to address your child’s unique needs.
- Make sure to bring any relevant information, such as your child’s medical history, current challenges, and how a zPod could improve their sleep and overall well-being.
Why This Matters: By downloading and printing these essential documents, you’re one step closer to getting zPods autism bed covered by Insurance. Having everything ready and organized will help streamline the process and improve your chances of a smooth, successful outcome. Our team is here to guide you through every step, so don't hesitate to reach out if you need assistance!
Request a Medical Necessity Letter
- Ask your doctor to fill and sign a Medical Necessity Letter that supports the need for a zPod. This letter is essential for insurance claims as it outlines why the bed is medically necessary for your child’s safety and well-being.
- Make sure the letter is signed, dated, and includes specific details about your child’s condition and how a safety bed will benefit them.
Why This Matters: Having clear and supportive documentation from your child’s doctor/therapist is a crucial step in securing zPods autism bed covered by insurance. By setting up this appointment, you are actively working to gather the necessary support to ensure your child gets the best possible care and sleep solution. If you need assistance during the process of getting Insurance for a special needs bed, our team is here to help guide you every step of the way!
03 Partner with a Medical Provider (DME) Near You
Once you’ve gathered your medical documentation and obtained the necessary support from your doctor and therapist, the next step is to partner with a medical provider who will then submit your zPod claim to insurance. Here’s how to do it:
- Find a Medical Supplier or Provider
Find an authorised zPod medical equipment supplier or provider using the link at the bottom of the Insurance Packet Mail close to your location. Establish contact with them to discuss the steps with them.
- Provide All Required Documentation
Once you have established contact, submit all required documentation, including the Medical Necessity Letter from your doctor, evaluations, and any additional information requested by your insurance company.
Double-check that all documents are complete, signed, and up-to-date to avoid any delays in processing.
Why This Matters: Working with a knowledgeable medical provider to submit your zPods claim ensures that your documentation is complete and accurately reflects your child’s needs. By partnering with a provider who is familiar with the process to get an autism bed covered by Insurance, you increase your chances of a successful claim, reducing the stress and time involved in securing coverage for your child’s sensory-friendly bed. Our team is here to support you through each step of this process, ensuring that your child gets the sleep solution they deserve.
04 DME will submit documents to Insurance Provider
The medical supplier will help you submit the claim to your insurance company. They will ensure that all information is correctly filed and follow up on your behalf.
Insurance companies may ask for additional details. A proactive medical provider can help you respond quickly and keep things moving.
- Keep Copies of All Submitted Documents
Always keep copies of any documents you submit or receive, including the claim submission and insurance correspondence. This will help you track the progress of your claim and have a record in case of any issues.
05 Upon approval, DME delivers your zPod Bed
Upon Insurance approval, DME will deliver your zPod Bed right to your doorstep. You can always get in touch with our team.
Get ready for your loved one to relax and unwind in their new sleep sanctuary!
Insurance Provider
Absolute Total Care
ACM
Advanced Health
Advanced Rehab Management
Advantage Workers Compensation
Advantra SW (Coventry)
AdviCare (SC)
Advisor Care
Aetna
Aetna AL (Coventry of AL)
Aetna Better Health
Aetna Better Health NJ
Aetna Better Health of CA
Aetna Better Health of Kansas
Aetna Better Health of Kentucky
Aetna Better Health of Louisiana
Aetna Better Health of Maryland
Aetna Better Health of Michigan
Aetna Better Health of Ohio
Aetna Better Health of Pennsylvania
Aetna Better Health of Texas, Inc.
Aetna Better Health of Virginia
Aetna Better Health of WV
Aetna Better Health Texas
Aetna GA (Coventry of GA)
Aetna GA (WC)
Aetna Medicare Open Plan
Aetna MS (Coventry of MS)
Aetna North Carolina (Coventry of NC)
Aetna Signature 1199 SEIU Funds
Aetna/Coventry/First Health
Aetna/Duke EPO
Affinity
Affinity Health Plan
Affinity Service Group
Age Well of NY
FAQs
01 Will my insurance cover a zPod?
Insurance for special needs beds depends on your specific policy and medical necessity. Some plans cover pediatric safety beds, and we'll help you explore your options and eligibility.
02 How long does it take for insurance to respond to a claim?
Approval times can vary based on your insurance provider and the complexity of the claim. On average, it can take a few weeks to a month, but we'll assist you through your insurance journey.
03 What factors affect the time it takes for insurance approval?
Proving Medical Necessity, Policy Coverage, Importance of Accurate Documentation, Preauthorization Requirements, Working with Medical Providers are some of the factors that affect the response time.
04 What if my insurance doesn’t cover the full cost of a zPod?
If your insurance doesn’t fully cover the cost, there may be options for payment plans, financial assistance, or other resources that we can help you explore.
05 How can I get personalized help with my insurance claim?
Start by completing the zPod Inquiry Form, which will help our team contact you. From there, we'll guide you through every step of the process.
06 Where can I access resources to assist with my insurance claim?
You can find helpful documents, guides, and checklists on our website to assist you in preparing your claim. Reach out to our team if you need any assistance!
07 What to do if my Insurance claim is denied?
If your insurance claim for a safety bed is denied, here are the steps you can take:
- Review the Denial Letter: Carefully read the denial letter to understand the reason for the rejection. It will usually outline the specific reason(s) why your claim was denied.
- Contact Your Insurance Provider: Call the customer service number provided in the denial letter. Ask for clarification on the denial and inquire about the possibility of an appeal.
- Check Your Policy: Review your insurance policy to understand the coverage for durable medical equipment (DME), including safety beds. Ensure that the policy covers this type of equipment under certain conditions.
- Gather Additional Documentation: Work with your healthcare provider to gather more supporting documentation, including medical records, doctor’s notes, and any relevant test results that justify the need for a safety bed.
- Submit an Appeal: If you believe the denial was incorrect, file an appeal. Ensure that you follow the appeal process outlined by your insurance company, providing any additional documentation or information requested.
- Request a Peer Review: In some cases, you can request a peer review from another medical professional to support the medical necessity of the safety bed.
- Work with a Medical Supplier: Partner with a supplier that is familiar with the insurance process for safety beds. They may have experience helping to resubmit claims or navigate the appeal process.
Other Buying + Funding Option
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Cash Buy
If you want to acquire a zPod out-of-pocket by paying in cash. Explore cash buy
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TeleHealth Communication
To access Doctor/Therapist over a call, explore the tele health option